Frequently Asked Questions
Everything you need to know about using WorkSell.
Quick answer
WorkSell combines digital-product sales and payable client invoices in one Stripe-connected workspace.
- One dashboard for products, invoices, and clients.
- Hosted checkout and payment processing via Stripe.
- No monthly WorkSell subscription fee.
When to use WorkSell: Use WorkSell when you want to manage product sales and client invoices together.
How does WorkSell work?
WorkSell does two jobs in one place: selling digital downloads from your own product pages, and invoicing clients for work. Create products, set prices, send invoices, and track both from one Stripe-connected dashboard.
How do payments and payouts work?
Stripe processes card payments for WorkSell. Funds and payout scheduling are managed through your connected Stripe account; payout timing and availability depend on Stripe, your country, and your account status.
What does it cost?
WorkSell is free to use — no monthly fees, no subscriptions. We charge a flat 2% on every payment you receive, on top of standard Stripe processing fees. See our pricing page for details.
Which currencies can I use?
WorkSell currently supports USD, EUR, GBP, CAD, AUD, INR, and BRL. A product or invoice keeps the currency selected when it was created.
Can I create and share payable invoices?
Yes. Create a client and invoice in the dashboard, then share the hosted invoice link. Clients can review the invoice and pay through Stripe without creating a WorkSell account.
How are digital products delivered?
After WorkSell receives successful payment confirmation, it provides the buyer with authenticated download access. Each uploaded product file can be up to 500 MB.
How do refunds work?
The seller decides whether to issue a refund under the terms agreed with the buyer. Buyers can message the seller from the product page, their purchase email or their download page; if the seller does not reply, WorkSell support can help. Sellers issue eligible refunds from their dashboard.
Do buyers need a WorkSell account?
A buyer does not need an account to open a checkout or pay an invoice. WorkSell may ask the buyer to verify their email when accessing protected purchase downloads.
Is my data secure?
WorkSell uses encrypted connections and does not store card details. Stripe handles sensitive payment information, while access controls protect seller dashboards and buyer downloads.
Can I delete my account?
Yes. You can disconnect Stripe and request account deletion from Settings. Legal or financial records may be retained where the law requires it, as explained in the privacy policy.
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